My blog about Lewes FC looks like it may hit 20,000 reads this year, which, for context, is extraordinary. Out of curiosity, I asked ChatGPT—with its access to web traffic data—what kind of annual traffic a typical niche blog on a non-league football club might receive. The answer? Between 500 and 2,000 reads per year. … Continue reading The Accidental Successful Blog
The Art of Wearing You Down: The Cynicism Behind Corporate Complaints Handling
The Art of Wearing You Down: The Cynicism Behind Corporate Complaints Handling Have you ever tried to complain to a large company, only to find yourself stuck in a seemingly endless loop of phone queues, vague email replies, and dead end web forms? If so, you’re not alone, and you're not imagining it. My parents … Continue reading The Art of Wearing You Down: The Cynicism Behind Corporate Complaints Handling
The Shadow in the Room: Rethinking Toulouse-Lautrec’s Menacing Gentleman
A creepy man first thing in the morning! At first glance, Henri de Toulouse-Lautrec’s iconic lithograph might seem like a typical Parisian scene, stylish, nostalgic, and full of character. This picture, a huge 1970s vintage retro copy, has pride of place in my bedroom. It’s funny, I live the picture but never really interpreted it. … Continue reading The Shadow in the Room: Rethinking Toulouse-Lautrec’s Menacing Gentleman
The Rights of Fans. 